International Shipping Terms & Conditions

Auto Krafters, Inc. no longer ships directly to any foreign country except Canada.

All other foreign customers should arrange their freight forwarder in advance of placing an order with Auto Krafters as you will need to know the freight forwarder's address to complete the order. You should allow 2-3 weeks for your order to arrive at the forwarder's address. Note: the shipment may arrive at the forwarder in different packages on different days. You should arrange with your forwarder in advance to consolidate all your packages to save on final destination shipping.

All stated shipping charges for these orders are for shipping to your US based freight forwarder. You are responsible for all charges from your freight forwarder to you including shipping and applicable taxes and duties.

Sorry, but PayPal is no longer available as a payment option for international orders.

If your order contains backordered items, we will notify you of this so you can decide whether or not to keep the item on backorder, or to be refunded for backordered item so that your order can be shipped complete.

Please note that any special ordered items such as door panels, radios, or carpet cannot be shipped internationally at this time due to the time it takes to fulfill orders. If you do have an item on your order that is a special order item, we reserve the right to remove the item and refund your credit card.

About Freight Forwarders and Hand-Carry

Using a freight forwarder to ship or hand-carrying items internationally may result in complications not covered by Auto Krafters, Inc.

If a freight forwarding service or hand-carrying is used to ship items internationally, the following applies:

Auto Krafters, Inc. won't be responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered to you or a freight forwarder. This means that Auto Krafters, Inc. isn't able to provide a replacement or a refund for any shipment taken outside of the U.S. by hand-carrying or using a freight forwarding service. If ordering from AutoKrafters.com to deliver to a U.S shipping address, you should refuse the delivery of these goods if they arrive damaged and instruct freight forwarders to do the same.

If you (or a freight forwarder you so designate) have a U.S. address, purchase goods from AutoKrafters.com to be shipped to a U.S. location, and then subsequently export these goods, you or the designated freight forwarder are considered the exporter of these goods. You or the designated freight forwarder are solely responsible for compliance with all export and import regulations, including all U.S. export regulations and the import regulations of the destination country. Auto Krafters, Inc. must not be listed on any export documentation (e.g., export declarations, invoices, packing lists, air waybills, etc.). It is your responsibility to ensure the freight forwarder's most up-to-date U.S. address is used.

Any returns are the responsibility of the purchaser and not Auto Krafters, Inc.

International Shipping Specifics

Each item in your order is sold by Auto Krafters, Inc.

As a customer ordering from Auto Krafters.com, you're responsible for assuring the product(s) you are purchasing can be lawfully imported to your chosen destination.

The recipient, whether you or the person receiving the parts, is the importer of record and must comply with all laws and regulations of the shipping destination. Orders shipped outside of the United States, may be subject to import taxes, customs duties and fees levied by the shipping destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Auto Krafters, Inc. has no control over these charges, nor can Auto Krafters, Inc. predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Note:
Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.



Countries / regions that require an identification number include: Brazil, Chile, China, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, India, Israel, Nicaragua, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from AutoKrafters.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities. If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require the value of the gift item to be stated directly on the package.